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EX = CX Employee experience is the new competitive edge

An awesome employee experience — by design, never by default.

No organisation provides a customer experience by default… only by design. We help you shape the culture, EVP and employer brand that make your people want to stay.

Trusted by leading Mauritian employers
EmployeeExperience
=
CustomerExperience

Happiness is too important to be a by-default process — it's stronger by design.

Our approach
Understand
Improve
Amplify

Partnering with people-first organisations

Sunlife MauritiusABC Banking CorporationBeachcomber Resorts & HotelsRogers HospitalityNMH
Understand · Improve · Amplify

A focused approach to define your culture and EVP

Understand

We map your current values, culture and the moments that matter through surveys, interviews and focus groups.

Improve

We co-create your desired culture and EVP, aligning values, behaviours and the everyday employee journey.

Amplify

We activate the employer brand and build the capabilities that carry your story and make it last.

Meaningful Outcomes

Employee experience that shows up on the bottom line

10%Reduction in staff turnover over 18 months
6%Of that within the first 6 months after EVP
Rs 100M+Profit-share bonus enabled at a client (NMH)
5/2Roster rolled out across a hospitality group
In their words

What HR and business leaders say

It's amazing to see how the tests have helped participants discover themselves in a different light… it gave me an objective interpretation of the team's strengths and the areas in which we need to improve.
VRVaruna RamlagunChief HR Officer, Sunlife Mauritius
In collaboration with Engaged Solutions, we launched the EVP project… strengthening the culture and promoting employee engagement.
GCGregory CarosinBusiness Transformation Manager, ABC Banking Corporation
That's why we launched our employee value proposition: Banking on You, Let's Grow Together! Many thanks to Jennifer and her team.
BABrian Ah-ChuenManaging Director, ABC Banking Corporation
I am confident that the EVP has played a big part in Beachcomber’s recent profits and this extraordinary turn-around.
SLSebastian La Hausse de LalouvièreChief People Officer, Beachcomber Resorts & Hotels

Ready to make your workplace one people don't want to leave?

Everything we do is personalised to your business needs. Let's design your employee experience together.

Sister brand · Talent SolutionsLooking to hire the right people, not just brand the workplace?
Visit Proactive.mu